Proactively identifying opportunities to grow customer relationships through a disciplined sales process, new customer follow-up program, outbound calling, and sourcing referrals from customers and partners.Įducating and referring customers to other areas of the bank to deepen relationships and build a strong partnership.Īdhering to all operational, security, risk and regulatory policies and procedures.ĭemonstrating acumen in sales, customer service, relationship management, banking, communication and presentation. Providing excellent customer service and effectively resolving customer issues.īeing proficient in understanding and educating customers on consumer deposit products.
Processes customer transactions accurately and efficiently and balances daily while providing exemplary customer service. You are responsible for retaining and growing consumer and business customer relationships by proactively identifying financial goals and needs, recommending appropriate deposit, and other banking products and services. As a Customer Experience Banker Non NMLS, you are a Financial Concierge for our walk-in customers. Our branch colleagues have an opportunity to share ideas and voice opinions that directly impact our customers, our bank, and our communities for the better.
Our branch banking roles offer a welcoming and inclusive team environment where you are empowered every day to help our customers achieve their financial goals.
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